Customer Service

/ Testimonials

The Connection Company value testimonials for many reasons. They are a fantastic way for companies to affiliate themselves with us, and a valuable method of improving our customer service to meet our clients' needs.


John Ellis, of Scenic Coachlines LTD.

Thanks for the work your guys did last week.

Everything is working great although I think it may have been a little more involved than he first thought.

I would also like to add that, in the 4 years that we've been in CHC and had to use servicemen for anything, this would have to be the first time that the contractor has actually turned up at the time that was booked.  Not once but twice in fact.  Please pass on to your staff our gratefulness and thanks for not having to sit round and wait for them to turn up. 

Look forward to making use of your services again.


John Ellis

South Island Manager | Scenic Coachlines Ltd





Gina Dalley - Cowdy & Co Real Estate & Property Management Ltd.

Thought you may like to let Shaun and Aaron know that Cogent have been back today to liven the free lines up for us. Graham complimented the boys on their nice tidy work that they did out the back. A few of my colleagues have said they are very nice friendly chaps and we welcome them back any time to do work for us. From what we have seen they work very efficiently and well together.


Gina Dalley 

Cowdy & Co Real Estate & Property Management Ltd.




Liz Douglas - Bank of New Zealand

I'd like to officially acknowledge your staff and the fantastic work they are doing on our BNZ SPN Programme. I am proud to work along side these guys, they come up trumps every time, they communicate, nothing is ever a problem they're professional and are a huge asset to the successful delivery of our new Stores.

I would like to pay particular attention tonight to Aaron, he solved an issue for us whereby there was no data/power to an MFD location, both he and Sean remained optimistic and did what it took to make it happen... as they always do. 

Once again, thanks to you and your Team for the excellent and professional service you provide and I look forward to working with you again soon.


Liz Douglas
Programme Delivery Manager
Store & Partners Network BNZ


 The tenant passed on some feedback.  "Sean turned up at the arranged time and did a fine job in terms of customer service Sean was 9 yards plus.  Thanks


Jess Watson

Property Manager

Cowdy & Co 9.3.17


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